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Frequently Asked Questions

Need more information or have additional questions?

Have questions about our products or services? Our comprehensive FAQ section provides answers to the most common inquiries.

What is TapIn?

TapIn is a platform that connects physical objects to digital experiences with a simple phone tap. Using secure NFC technology, organizations can create interactive pages that visitors access instantly — enabling things like lead capture, registrations, donations, content sharing, time-tracking or attendance verification.

How does TapIn work?

TapIn uses secure NFC tags embedded in cards, signage, badges, or objects. When someone taps their smartphone to a TapIn device, it instantly opens a digital experience page. Organizations can customize these pages to capture data, share content, or trigger workflows — all without requiring an app download.

Do visitors need to download an app?

No. TapIn works directly with the NFC readers built into modern smartphones. When someone taps a TapIn device, the experience opens automatically in their browser.

What can organizations use TapIn for?

TapIn supports a wide range of use cases, including:
Event registration and lead capture
Attendance verification and proof of presence
Membership and community engagement
Interactive exhibits and visitor experiences
Brand activations and marketing campaigns
Volunteer or employee activity tracking

What makes TapIn different from QR codes or traditional sign-ins?

TapIn verifies real physical interaction. QR codes can be shared, screenshots can be reused, and manual sign-ins are unreliable. TapIn creates a secure, one-tap interaction that confirms someone was physically present at a specific place and time.

How do I get started with TapIn?

Getting started is simple. First, you will create your TapIn experience using our easy-to-use builder or TapIn's AI generator to design the page visitors will see when they tap. Then assign that experience to a TapIn device, such as a card, badge, or sign. Once deployed, anyone can access the experience instantly by tapping their smartphone — no app required. Our team will be there to help you plan and launch! Book a demo with us.